Help: Answer

Order Status

Has my order shipped?
	Click the My Account link at the top right hand side of our site and then on Review orders / track packages to check your orders status.
My order never arrived.
	Click the My Account link at the top right hand side of our site. Then click on Review orders / track packages. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact us for assistance.

We are not authorised by the (FSMA) Financial Services and Markets Authority and cannot provide any advice comparing precious metals with regulated investments. Gold bullion or precious metals prices can be volatile and the value of your metal may go down as well as up. No responsibility can be accepted by Bullion BVBA for any loss caused by acting on information we have provided or by any loss on precious metal purchases made from us. We do not offer investment or tax advice and if necessary we recommend that you conduct your own independent research before making any investment decisions.

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